This Lunch & Learn discusses the consequences of error and its effect on human performance. It addresses the following questions:
- What happens when a set of instructions within your procedures is performed incorrectly? Minor malfunction or injury? Or a full shutdown or fatality?
- What causes incorrect performance in the first place?
- Do your procedures provide sufficient information and instruction that minimize both the incorrect performance and its consequence?
We had fun putting these videos together and hope you will enjoy them. Please remember that this is only a very small part of a comprehensive training curriculum that was designed to help eliminate human performance challenges in procedures.
For more information on our Procedure Writer Certification Courses, visit our Training Page or Register NOW for one of our upcoming classes.
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