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Advance Your Career with the Procedure Writer Certification Course
Step into the next level of your professional journey with specialized training that positions you as a trusted expert in human‑factored procedures and work instructions. This course helps you refine how you think about and design procedures and work instructions. It will transform how you write and the documents your users rely on, by eliminating error traps and strengthening human performance. Completing this course will increase your value to employers and staff across all industries where safety, compliance, and reliability are non‑negotiable.
Enroll today to gain recognized credentials, stand out in your field, and make a measurable impact on safety, quality, and operational excellence.
Was: $800 | Now Only: $770!
About this course
Our Human‑Factored Procedure Writer Training is built on industry‑recognized standards from the Institute of Nuclear Power Operations (INPO) and the Nuclear Energy Institute (NEI), endorsed by the Electric Power Research Institute (EPRI), and a Systematic Approach to Training, giving writers practical tools to improve procedure and work instruction quality, consistency, and human performance.
Because Procedure Solutions Management helped develop these standards, we are able to better explain the “why” behind each requirement so that writers gain a deeper understanding and develop stronger retention, as compared to other general technical writing workshops.
The course directly addresses common issues with level of detail and human factors, including Areas for Improvement (AFIs) identified by the Institute of Nuclear Power Operations (INPO) and lessons learned from industries such as Oil & Gas and the Department of Energy. Writers learn how to recognize these issues in their own procedures and correct them.
Taught by experienced industry professionals, this training benefits both new and seasoned writers by introducing a human‑factored lens for viewing content and formatting. No matter your industry or experience level, you’ll gain practical, real‑world skills that elevate your procedure writing, better support safety and reliability, and equip you to explain these principles to others and help shift your organization's culture toward stronger human performance.
PPA Administrative Process Procedure (Add On)
April 23 | 8a-12p | $350.00
Specialized Administrative Process Procedure Module (4 Hours)
Strengthen your administrative procedures with this optional four‑hour add‑on module. It focuses on defining an optimal Procedure Program Hierarchy and developing clear, effective Administrative Procedures that directly influence organizational safety, efficiency, and cost performance.
Participants explore core concepts unique to administrative process instructions, from historical background through practical implementation. You will learn how human factors and administrative processes work together to produce reliable, consistent instructions and to support technology, legislative, and regulatory requirements.
This module addresses:
- Similarities and differences between administrative and technical procedure development
- Appropriate use of terms such as “Should,” “Shall,” “Must,” and “May”.
- Challenges of Passive Voice vs. Active Voice in procedure writing
- Impacts of wording and structure on program effectiveness and regulatory compliance
This module is particularly valuable for personnel who oversee, create, review, or implement administrative process procedures and want to strengthen both procedural quality and organizational performance.
PPA Planner Certification (Add On)
April 23 | 1p-5p | $350.00
Work Planner Performance Enhancement Module (4 Hours)
This optional training module equips work planners with practical tools to present administrative and technical information in a way that improves work instruction quality, consistency, and human performance. It is designed to help planners develop clearer, more accurate work packages that support safe, efficient execution in the field.
The training addresses common challenges with the appropriate level of detail and the application of human factors in work instructions. It highlights how insufficient or inconsistent detail has contributed to Areas for Improvement (AFIs) identified by the Institute of Nuclear Power Operations (INPO), including incorrect work order details, missing support tasks, and other omissions that can lead to equipment failures, unplanned unavailability of critical equipment, rework, and inaccurate ALARA estimates.
PPA Certificate Special Offer
Staff who enroll in this optional four‑hour Work Planner add‑on module are eligible to take the Work Planner PPA Certification Exam. Upon successful completion, participants will receive a PPA Work Planner and Procedure certifications, demonstrating their enhanced capability in planning and developing high‑quality work instructions.
Course Schedule
The Procedure Writer Course is a three‑part program delivered in 4‑hour online sessions over the course of 5 days. Each part builds on the last; see below for details. The add-on courses take place the day after this course is completed.
Part 1
- Introduction to the course materials and learning platform
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Concepts in Human Performance and Technical Procedure Writing
-
Procedure Use and Adherence
Part 2
- Procedure Designation & Layout
- Writing Style & Sentence Structure
- Emphasis & Vocabulary
- Procedure Sections Sequence & Content
- Level of Details
- Types of Procedure Steps
- Numerals, Symbols, Units of Measure, & Tolerance
- Hands-on Practical Exercises
Part 3
- Notes, Cautions & Warnings
- Commitment Referencing
- Branching & Referencing
- Supplemental Information
- Procedure Change Process Description
- Hands-on Practical Exercises
- Exam Review